The CTA calculates ridership by counting the customers who board a transit vehicle (bus or rail).
The United Center Express route saw the largest increase in ridership with a 1,474.6% rise.
Bus and train traffic took a serious hit during the pandemic. The Metra, which provides service to many of Chicago's suburbs, saw a 97% decrease in ridership according to the Active Transportation Alliance. According to the Federal Transit Authority, Chicago's public transportation sector received $1.43 billion in bailout funds from the CARES act to combat the decrease in ridership.
While ridership hasn't returned to pre-pandemic levels, CTA's president Dorval R. Cart Jr. said weekday ridership has doubled since the initial shutdown and continues to increase.
Rank | Route | Ridership increase from 2022 to 2023 (%) |
---|---|---|
1 | United Center Express | 1,475 |
2 | Stockton/LaSalle Express | 114.4 |
3 | 31st | 89.2 |
4 | Sedgwick | 87.7 |
5 | Clarendon/LaSalle Express | 86.9 |
6 | Sheridan/LaSalle Express | 76.8 |
7 | Bronzeville/Union Station | 71 |
7 | LaSalle | 71 |
9 | Streeterville/Taylor | 61.3 |
10 | Water Tower Express | 57.2 |
11 | Wentworth | 53.5 |
12 | South Cicero | 50.6 |
13 | Navy Pier | 49.3 |
14 | Union/Streeterville Express | 48.9 |
15 | Grand | 47.9 |
16 | Hyde Park Express | 46.2 |
17 | Harrison | 43 |
17 | Halsted | 43 |
19 | Ogilvie/Streeterville Express | 42.2 |
20 | Stockton/Michigan Express | 41.8 |
21 | Stony Island | 40.7 |
22 | Armitage | 39.4 |
23 | Division | 38.1 |
24 | Lunt | 37.6 |
25 | West Lawrence | 36.4 |
26 | South Kedzie | 35.7 |
27 | 95th | 33.7 |
28 | 16th/18th | 33.6 |
29 | King Drive | 33.4 |
30 | 55th/Narragansett | 32.2 |
31 | 55th/Austin | 31.8 |
32 | Chicago | 31.6 |
33 | South Chicago | 31 |
33 | Cermak | 31 |
35 | Archer/Harlem | 30.2 |
36 | Jackson | 29.9 |
37 | Halsted/95th | 29.8 |
38 | Clarendon/Michigan Express | 28.6 |
38 | Central/Ridge | 28.6 |
40 | Lincoln | 28 |
40 | South Shore Express | 28 |
40 | State | 28 |
43 | Western | 27.3 |
44 | Ashland Express | 27.2 |
45 | Madison | 26.7 |
46 | 59th/61st | 26.5 |
47 | South Halsted | 26.4 |
48 | Pulaski | 26 |
48 | Cicero | 26 |
50 | 51st | 24.7 |
50 | Blue Island/26th | 24.7 |
52 | Laramie | 24.6 |
53 | Kedzie | 24.3 |
53 | 111th/King Drive | 24.3 |
55 | Wallace-Racine | 24.2 |
56 | Sheridan | 24 |
56 | South Michigan | 24 |
56 | Jeffery Manor Express | 24 |
56 | 31st/35th | 24 |
60 | South Pulaski | 22.9 |
61 | California/Dodge | 22.2 |
61 | Skokie | 22.2 |
61 | Pullman Shuttle | 22.2 |
64 | Western Express | 21.8 |
65 | Narragansett/Ridgeland | 21.6 |
66 | North | 21.1 |
67 | Ashland | 21 |
67 | Devon | 21 |
67 | West 65th | 21 |
70 | Higgins | 20.1 |
71 | East 103rd | 19.7 |
72 | Inner Lake Shore/Michigan Expr | 19.6 |
73 | Fullerton | 18.8 |
74 | South Damen | 18.7 |
75 | Garfield | 18.6 |
76 | West 103rd | 18.5 |
77 | North Western | 18.4 |
77 | 74th-75th | 18.4 |
77 | Pullman/115th | 18.4 |
80 | 63rd | 18.2 |
81 | 71st/South Shore | 17.4 |
82 | Archer | 17 |
83 | Central | 15.8 |
84 | Northwest Highway | 15.3 |
85 | Pershing | 15.2 |
85 | 43rd | 15.2 |
87 | 67th-69th-71st | 14.1 |
88 | California | 13.9 |
89 | West 63rd | 13.3 |
90 | Austin | 13.2 |
91 | Jeffery Jump | 13 |
91 | 47th | 13 |
91 | Cottage Grove | 13 |
94 | Roosevelt | 12.2 |
95 | Milwaukee | 11.7 |
96 | Harlem | 11.5 |
97 | North Cicero/Skokie Blvd. | 11.4 |
97 | Michigan/119th | 11.4 |
99 | Montrose | 11 |
100 | North Central | 10.3 |
101 | 79th | 10.1 |
101 | Foster | 10.1 |
103 | Damen | 9.5 |
104 | 87th | 9.4 |
105 | Belmont | 9.1 |
105 | Evanston Circulator | 9.1 |
107 | Outer DuSable Lake Shore Expr | 7.1 |
108 | Clark | 7 |
108 | Jackson Park Express | 7 |
108 | Broadway | 7 |
108 | Irving Park | 7 |
112 | Diversey | 5.9 |
113 | Addison | 3.7 |
114 | 69th-UPS Express | 1.5 |
115 | Peterson | 0.7 |
116 | Lawrence | 0.6 |
117 | Vincennes/111th | 0.3 |